Questions regarding the Terry May Flower Club Point Card:
How do I use it?
Just present your Bonus Point Card every time you make a purchase to accrue points. If you applied for the Point Card via fax or mail, we request you to pick up your bonus point card the next time you visit the store, as it is not our policy to mail out Point Cards.
I lost my Point Card.
The reissue of a Point Card is $5. Please be careful not to lose the card; at the time of reissue, all records of your accumulated points will be lost.
Am I the only person that can use the Point Card?
Yes, only the person who has signed the back of the card may use the Point Card, and the signature will be matched with a credit card signature.
Can online orders be transferred to my Point Card?
Yes, online purchases may be added to your Point Card. You may also access your current point balance by inputting your member number and password. For clients who have limited their purchases to the Internet, we will tabulate your bonus points online until you come to the store to pick up your Bonus Point Card. For those of you who already have a Point Card and make a purchase online, please inform one of our staff members to add those points to your card the next time you come to our store.
If I forget to bring my Point Card, does that mean my purchase doesn’t get recorded?
If you forget to bring your point card, stop by the store with your receipt and Point Card, and we will update your balance.
Is it possible to add points to my card for the purchases I made before obtaining the card?
If you still have your receipts, we will be able to add the points to your card. However, we will not add more than $200 worth of purchases, or 20 points at maximum. In order to be properly rewarded for your purchases, we suggest you become a member as early as possible.
|
